Monday, November 16, 2015

The Power of Word of Mouth

Ever heard of the chain store DavidsTea?

Really cute, blue, has tons of teas and hundreds of stores throughout the United States and Canada? 

Well, after opening a location in Burlington, VT, just up the street from where I work, I finally decided to try the place out.

The store had initially caught my eye the few weeks before it opened, sporting a giant sign on the front saying, "Hey Ben, hey Jerry! Have you heard of David?" an instant call for competition, considering it opened up two stores down from the Ben & Jerry's on the corner of Cherry Street.  

However, I hadn't taken much thought in actually trying out the store myself; that is, until two DavidsTea employees strolled into the Bath & Body Works where I work with a goodie bag for all of us employees, filled with candy canes, small chocolates, and a coupon in the shape of a Christmas stocking for a free cup of tea.

Sporting matching bright blue parkas and DavidsTea beanies, the two employees were so cheerful and welcoming in presenting us with the bag of goodies. They spoke so highly of the new store that had just opened up down the street and when I complimented them on their parkas (which were absolutely adorable) one of them replied, "Thanks! The company got each of us employees one!"

A company that cares about their employees and shows great customer service even when I'm not in the store? Yeah, sold. 

 So yesterday during my lunch break, I decided to stroll down to DavidsTea to redeem my free cup of holiday tea, as promised by the coupon and the cheerful employees that brought them to my store. I strolled into the store, instantly awed by the display of tea and decor. I was once again greeted by a group of very happy and excited employees who took so much interest in it being my first time in the store; they offered me samples of their newest teas, provided recommendations on teas that they might think I like, and showed me a demonstration of their newest color-changing seasonal mugs.

Needless to say, a cup of tea and a purchase of 2 mugs for $24 later (hey, it was a BOGO deal that I just couldn't pass up), I can officially say I have jumped onto the DavidsTea bandwagon and it feels amazing! *takes sip from my new mug* 


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